SDS Training and Security

Crowd Controller

A crowd controller keeps order in a public place by:

• screening the entry of people into a place

• monitoring or controlling the behaviour of people in a place

• removing people from a place.

 

For example, a hotel security guard needs a crowd controller licence but an usher does not.

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Fingerprinting

All security providers must be fingerprinted by the Queensland Police Service. Once you've lodged your application, you will receive a letter from the Office of Fair Trading that outlines the process for having your fingerprints taken. 

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Training requirements for a new licence

To qualify for an unrestricted crowd controller licence, you must successfully complete the following competency units from the CPP07 Training Package:

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Training Units:

CPPSEC2101 Apply effective communication skills to maintain security

CPPSEC2102 Apply legal and procedural regulations to work effectively within a security team

CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security

CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations

CPPSEC2105 Provide quality services to a range of security clients

CPPSEC2106 Protect self and others using basic defensive techniques

CPPSEC2107 Patrol premises to monitor property and maintain security

CPPSEC2108 Screen people, personal effects and items to maintain security

CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises

CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security

CPPSEC2111 Apply security procedures to manage intoxicated persons

CPPSEC2112 Apply security procedures to remove persons from premises

CPPSEC2113 Escort and protect persons and valuables

HLTAID011   Provide First Aid

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